Terms and Conditions

Last Updated: 27 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your use of the Wild Tornado website located at casinowildtornado.co.uk (“the Website”), operated by Wild Tornado Ltd (“the Operator”, “we”, “us”, “our”).

1.2 By registering an account, logging in, or otherwise using our services, you confirm that you have read, understood, and accepted these Terms together with our Privacy Policy, Responsible Gambling Policy, and any other policies referenced herein.

1.3 If you do not agree with any part of these Terms, please do not use the Website or our services.

2. Definitions

• Player/User/You: Any natural person who registers or plays on the Website.
• Account: A personal gaming account opened and maintained by a Player.
• Games: All casino, live dealer, and other gaming products offered on the Website.
• Operator: Wild Tornado Ltd, the company owning and operating the Website.
• Bonus: Any promotional incentive, including free spins, bonus funds, or other rewards.

3. Eligibility

3.1 You must be at least 18 years old or the minimum legal gambling age in the United Kingdom, whichever is higher, to register and play.

3.2 It is your responsibility to ensure that online gambling is legal in your jurisdiction before using our services.

3.3 Employees of the Operator, its affiliates, subsidiaries, agents, and their immediate family members are prohibited from opening accounts or participating in any Games.

4. Account Registration and Security

4.1 Only one Account per person, household, IP address, or device is permitted.

4.2 You must provide accurate, complete, and current information during registration, including your full name, residential address, date of birth, email, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.

4.4 We may request identity verification documents at any time, such as a valid passport, driving licence, utility bill, or proof of payment method, to comply with UK Gambling Commission regulations and anti-money laundering laws.

4.5 Accounts created with false or misleading information will be suspended or closed, and any associated winnings may be forfeited.

5. Deposits and Withdrawals

5.1 Deposits must be made using payment methods registered in your name.

5.2 Minimum and maximum deposit limits apply and are detailed on our Banking page.

5.3 We do not charge fees on deposits, though your payment provider may apply charges.

5.4 Withdrawals will be processed to the same payment method used for deposits where possible.

5.5 Withdrawal requests are subject to verification checks to prevent fraud and comply with UK law.

5.6 Withdrawal limits apply, as set out on the Banking page.

5.7 We endeavour to process withdrawals promptly but accept no liability for delays caused by third-party payment providers.

6. Account Activity and Dormancy

6.1 Accounts with no login activity for six consecutive months will be classified as inactive.

6.2 Inactive Accounts may be subject to a monthly administrative fee deducted from your balance after prior notice.

6.3 Accounts with a zero balance may be closed after a period of inactivity.

6.4 Dormant Accounts can be reactivated by contacting Customer Support.

7. Responsible Gambling

7.1 We are committed to promoting responsible gambling and provide tools such as deposit limits, loss limits, session time limits, and self-exclusion options.

7.2 If you feel you may have a gambling problem, please use these tools or contact our support team for assistance.

7.3 For support and advice, please visit the GamCare website or the BeGambleAware site.

8. Prohibited Conduct

8.1 You must not engage in any fraudulent, collusive, or unlawful conduct, including but not limited to:

• Money laundering or terrorist financing;
• Use of bots, scripts, or automated software;
• Cheating, manipulating games, or exploiting technical errors;
• Opening multiple accounts to abuse bonuses or promotions;
• Using VPNs or proxies to bypass regional restrictions;
• Sharing your Account with others or allowing others to play on your behalf.

8.2 We reserve the right to suspend or close Accounts and withhold funds if misconduct is suspected.

9. Bonuses and Promotions

9.1 All bonuses and promotions are subject to specific terms, including wagering requirements, as published on the Promotions page.

9.2 Bonus abuse, including operating multiple accounts or collusion, is strictly prohibited.

9.3 We reserve the right to cancel, reclaim, or withhold bonuses and winnings if abuse or technical manipulation is suspected.

9.4 Bonuses and free spins may have expiry dates and game restrictions.

10. Fair Play and Game Integrity

10.1 All Games are provided by certified software suppliers and use Random Number Generators (RNGs) to ensure fairness and randomness.

10.2 We reserve the right to void bets or winnings arising from technical errors, malfunctions, or breaches of these Terms.

11. Limitation of Liability

11.1 To the fullest extent permitted by law, the Operator is not liable for any loss or damage arising from your use of the Website, including but not limited to technical failures, interruptions, or delays.

11.2 You accept that all gambling involves risk and that you play entirely at your own risk.

11.3 Our maximum liability to you shall not exceed the amount of your most recent deposit.

11.4 We are not responsible for the content or security of any third-party websites linked from the Website.

12. Data Protection and Privacy

12.1 Your personal data is collected and processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR).

12.2 We implement industry-standard security measures to protect your data.

12.3 For full details, please review our Privacy Policy.

13. Intellectual Property

13.1 All trademarks, logos, text, graphics, and other materials on the Website are the property of Wild Tornado Ltd or its licensors.

13.2 No content from the Website may be copied, reproduced, modified, or used without prior written consent.

14. Complaints and Disputes

14.1 If you have any complaint, please contact our Customer Support team.

14.2 We will endeavour to resolve complaints promptly and fairly.

14.3 If you are dissatisfied with our response, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.

14.4 All complaint correspondence must be submitted in writing.

15. Changes to Terms

15.1 We reserve the right to amend these Terms at any time.

15.2 Material changes will be communicated to you via email or website notification.

15.3 Continued use of the Website after such notification constitutes acceptance of the updated Terms.

15.4 You should review these Terms regularly to stay informed of any updates.

16. Contact Information

For questions, support, or to exercise your rights under these Terms, please contact us:

• Email: [email protected]
• Live Chat: Available on the Website

By registering and playing at Wild Tornado, you confirm that you have read, understood, and agree to these Terms and Conditions.

Regulatory Information:

Wild Tornado Ltd is licensed and regulated by the United Kingdom Gambling Commission (UKGC). For more information on your rights and responsible gambling, please visit the UK Gambling Commission.